Effective Date – 1 November 2016

All users of this website agree that access to and use of this website is subject to the following terms and conditions. If you do not agree to these terms and conditions, please do not access or use this website. This Terms and Conditions Agreement (the “Agreement”) is between you and Dav Cohen, doing business as Educate Pilates (the “Site”).

Acceptance of Terms
The Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Site and services constitutes your agreement to all such terms, conditions, and notices.

Use of the Service
You understand that physical exercise can be strenuous and can expose you to the risk of serious injury. We urge you to obtain a physical examination from a doctor before participating in any exercise activity.
You voluntarily assume any and all risks, known or unknown, associated with your use of the Service. You acknowledge that Your Participation may present certain risks, and hereby assume any and all risks associated therewith, including, without limitation, the risk of physical or mental or emotional injury, minor and/or severe bodily harm, death, and/or illness, which arise by any means, including, without limitation: acts, omissions, recommendations or advice given by the Site.
You agree that by participating in physical exercise or training activities you do so entirely at your own risk.

Release
You expressly agree to release and discharge the instructor and Educate Pilates from any and all claims or causes of action and you agree to voluntarily give up or waive any right that you may otherwise have to bring a legal action against the Site for personal injury or property loss.

Copyright
All information contained on this website is the property of Educate Pilates and their suppliers. You may not obtain or attempt to obtain any copyrighted materials or information through any means not intentionally made available or provided for through this site.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.  We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at info@educatepilates.com.

Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@educatepilates.com

Orders
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications
EducatePilates.comuses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@educatepilates.com. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties
EducatePilates.com may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. EducatePilates.com does not share any information with third parties for any unknown or unrelated uses.

Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links
Links on the EducatePilates.com site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.EducatePilates.com .

Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

EducatePilates.com Security Policy

EducatePilates.com uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and  secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

– Payments are fully automated with an immediate response.

– Your complete credit card number cannot be viewed by EducatePilates.com or any outside party.

– All transactions are performed under 128 Bit SSL Certificate.

– All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.

– eWAY is an authorised third party processor for all the major Australian banks.

– eWAY at no time touches your funds; all monies are directly transferred from your credit card to the  merchant account held by Dav Cohen

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au .

Delivery Policy

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via email immediately.

If you wish to query a delivery please contact us at info@educatepilates.com .

Refund & Returns Policy
If for any reason you are not completely satisfied with your purchase we will give you a 7 day money-back guarantee from the time you purchased the video. Please email us at info@educatepilates.com within that time if you are not satisfied with your purchase so that we can resolve any problems.  This refund policy does not apply if you have already completed the online assessment for the video. If you have any enquiries regarding this document and the payment services offered by eWAY  please visit our website at www.eway.com.au .

Educate Pilates
ABN 65466534348